Skoda24 is a program that provides the owners of Skoda cars with free technical assistance and other services during warranty period.
The program includes the following services:
Technical consultation
When You contact Skoda by twenty-four-hour hotline phone 0 800 500 023 You get expert advice for possible self-troubleshooting in a car. If necessary, dispatchers forward Your message to specified phone number (family, friends, etc.) or call for more aid (medical, insurance, etc.)
Roadside assistance
If You can not resolve some problem by means of technical consultation You will be quickly arranged on-site breakdown assistance :
- replacement of wheels;
- fuel delivery;
- battery recharge;
- emergency opening of doors;
- warming door locks and trunk;
- towing of roadway.
Evacuation
In case of serious damages when Your car is immobilized evacuation services are provided. In this case, a car will be transported to the nearest official Skoda service center for free. In case of evacuation of cars, which are road accident victims, as well as in case of post warranty cars, the owners should pay on their own.